Kent County Correctional Facility
county-jail · 703 Ball Avenue NE, Grand Rapids, MI 49503
When someone you love is being held at the Kent County Correctional Facility in Grand Rapids, the hardest part is feeling like there's nothing you can do. There is, and we can help you do it. We're Bail My Tail, the Butler family's bail agency, started by Gene Butler in 1982 and run today with his son Justin. The Kent County Correctional Facility is at 703 Ball Avenue NE in Grand Rapids and is open 24 hours a day. Once a bond is set at arraignment, you call us, we confirm the amount, and we post a surety bond on your behalf. The cost is the state-regulated 10% premium, and we accept cash, all major credit cards, debit, bank transfer, and payment plans for qualifying clients, so you can move quickly. At this facility, most people are released within 2 to 8 hours of the bond being posted. We take care of the paperwork and stay with you until your loved one is back with family. Grand Rapids is a fair drive from our Flint and Detroit offices, but we post surety bonds statewide across Michigan, so we've got you covered. Call our 24/7 toll-free line at 877-869-8245 any time, and we'll get started bringing your family member home.
FACILITY INFO
703 Ball Avenue NE, Grand Rapids, MI 49503
Open 24 hours
Cash, all major credit cards, debit, bank transfer, payment plans for qualifying clients
typically 2–8 hours after the bond is posted
BOND POSTING LOCATION
Bonds are posted at the Jail Processing Office next to the visitor entrance, open 24/7 — at the lobby kiosk (cash or card) or the processing window (cash, card, money order, or cashier’s check payable to the Kent County Sheriff’s Office). Personal checks and split payments are not accepted; card payments incur an 8–20% fee. Also by phone (866-232-1899) or online via TouchPay.
VISITATION
Visitation runs through the SmartInmate system with both onsite (in-person video terminal) and offsite (remote) video options; general-population inmates get one complimentary onsite visit per week, with extra onsite and offsite visits charged per session. Schedule in advance via SmartInmate, the lobby kiosk, or by phone (24 hours to 14 days ahead); on-demand 15-minute visits are also available. Max two visitors per visit; check in 20 minutes early.
WHAT TO BRING
All visitors 18+ must present valid government-issued photo ID, and online registration requires a recent face photo matching the ID; minors must be accompanied by an adult. Cell phones, cameras, recording devices, pens, and food are prohibited in the visitation area, and a dress code is enforced (no high-cut shorts, halter/tank tops, low-cut tops, or dresses slit above the knee).
DIRECTIONS
The facility is at 703 Ball Avenue NE, Grand Rapids, with visitor parking in the lot in front of the building; the adjacent Kent County Sheriff’s Office is at 701 Ball Avenue NE. All visitors enter through the public visitor entrance and pass security screening.
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Need a Bail Bond? We Post 24/7.
Family-owned since 1982. Licensed in all 83 Michigan counties.
Toll-free: 877-869-8245